Job Description
Support service users in a residential setting, providing a safe and welcoming environment, and promoting their independence and well-being.
Night Support Worker - Wexford Service
Salary: €31,731.29 per annum
Full time hours (37.5 hours) - Permanent
This role offers a fantastic opportunity to provide support to our organisation's services teams in Wexford. Depaul is a values-led organisation working with a number of services throughout the Republic and Northern Ireland. This role will report directly to the Local Management Team and will be responsible for responding effectively to service user needs and to security alerts and ensure that the safety, welfare and well-being of the service users are protected throughout the night.
Key Areas of Responsibility
- Build trust and respect with service users, dealing with difficult situations in a sensitive manner.
- Work with residents and ancillary team to maintain a good standard of tidiness, cleanliness and hygiene in communal areas and bathrooms.
- Monitor the building and its environs at night, staffing the reception area as necessary.
- Supervise service users with high care needs, offering support when required.
- Support service users with their prescriptions and proper taking of medication, recording and reporting any non-compliance.
- Encourage and support service users to develop skills in managing their daily living.
- Alert a member of the management team to any crisis or behaviour management issues.
- Assist residents with personal monies, service charge payments, etc.
- Carry out project administration tasks, such as upkeep of petty cash, project statistics, invoices, record keeping, etc.
- Ensure that Health and Safety standards are met within the project in accordance with Depaul's Health and Safety policy and the projects Safety Statement.
- Work as a member of a multi-disciplined team in the best interests of the residents.
- Attend and participate in team meetings and staff team days.
- Participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- Ensure that all Depaul policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
- Contribute to the effective implementation of Depaul's Equal Opportunities Policy as it affects both Depaul and its work with service users.
Person Requirements
- At least 1 year's experience working in the homelessness field or another suitably related area, desirably in a residential setting.
- Level 5 QQI qualification or above in social care, or a suitably related area.
- Manual handling qualification desirable.
- Understanding of harm reduction and low threshold working.
- Understanding of risk management principles.
- Capable of responding calmly in a crisis and using your own initiative to deal with incidents as they arise.
- Ability to work as part of a team, understanding the importance of team communication.
- Understanding of Health and Safety and the health and safety requirements within a residential setting working with homeless people.
- Knowledge and understanding of the vision, mission and values of Depaul.