Job Description
Office Administrator - Professional Membership Union - Dublin, Ireland - Hybrid - €38,000 This Office Administrator role will provide administrative support to the Dublin based officials and the London based Head of Personnel & Administration. You will have excellent customer service and administrative skills, as well as accurate typing, minute taking, diary management, and an overall positive outlook being able to multi-task and deliver an excellent support service to colleagues and members. SALARY ETC: * €38,000 per annum * Permanent, full-time, 32.5/hrs wk. * Hybrid Working: Min. 3 office & 2 working from home (up to 5 days office, if required) * Start: ASAP (happy to wait for the right person if they need to give notice) * Dublin, Ireland * Closing date: 18th September REQUIREMENTS: * Experience of working in a membership or customer facing organisation. * Exceptional use of MS Office applications, including Word, Excel, Teams, PowerPoint, Outlook, Forms etc. * Payroll experience, reconciliation of basic office accounts, experienced in preparing accounts. * Fast and accurate touch typing * Exceptional customer service skills and focus, and an excellent telephone manner * Handling confidential information and difficult situations with calm and diplomacy * Diary and travel management, Minute taking and audio, Effortless organisational skills * Basic employment law, Health & Safety, General Data Protection Regulation * A proactive approach to the working day, professional, friendly and team oriented when dealing with colleagues and members alike DUTIES TO INCLUDE: * In conjunction with the Secretary, ensure the smooth running of the administrative function of the Irish Office * Monthly preparation of the Irish Office payroll, including liaison with outsourced payroll company, uploading of pension contributions and related issues in liaison with the Head of Finance & Membership * Monthly updates and reconciliation of accounts, Assistance to Irish Secretary on preparation of the annual budget submission. Banking of all member subscriptions received in Irish office * Administrative support, alongside PA to Irish Secretary, to include minute taking, audio and touch typing and accurate electronic and paper filing as required. * Attendance at meetings, preparation of any necessary documentation and correspondence. * All aspects of the administration of the Irish Delegate Conference, including attendance and recording of decisions taken, and payment of expenses * Arranging accommodation and travel for members and the Irish officials, where necessary, along with PA to the Irish Secretary * Responsible for liaison with the Irish Congress of Trade Unions * Work collegiately and remotely as part of the wider administrative staff team, as directed by the Head of Administration & Personnel * Screening calls and emails to ensure that initial information is gathered and recorded to a point where it is possible to decide on the urgency and appropriate course of action relevant to the situation * Requesting supporting documentation and any other relevant information that might be necessary to expedite the assistance that might be provided * Booking travel and arranging logistics as required * Assisting with recruiting and retention efforts and events as required * Provide administrative support to servicing officers, based in London and other offices, as directed by the Head of Administration & Personnel