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Job Description
Experienced Property Management Administrator sought to join a dynamic team in a busy and dynamic environment, delivering exceptional service to clients.
HJ Byrne Estate Agents, a well-established real estate agency founded over 167 years ago, is expanding in 2024 and seeking a motivated and driven professional to contribute to the team in our Phibsborough branch.
We are looking for a self-motivated, proactive, and detail-oriented individual with excellent communication and organizational skills to support sales and letting agents, manage property maintenance, and provide exceptional customer service.
Key responsibilities include:
- General office administration and support to sales and letting agents
- Using CRM system and marketing tools to manage property listings and client relationships
- Drafting advertisements for sales and lettings, and ensuring full payment of rents and following up with tenants in arrears
- Preparing and compiling leases, transfer of utilities, and dealing with tenant queries and requests
- Arranging maintenance and repairs, liaising with tenants and contractors, and providing tenancy management functions
- Coordinating tenant move-ins and outs, and ensuring landlords are fully briefed and updated
- Keeping all records updated and filed appropriately, and maintaining a high level of customer satisfaction
Requirements:
- Excellent communication and organizational skills
- Strong customer-oriented skill set and ability to problem solve
- Excellent telephone manner and negotiation skills
- Fluency in written and oral English, and proficiency in Microsoft Office suite
- Ability to build long-term relationships with landlords, tenants, and contractors
- General office administration experience, with specialized knowledge an advantage
Job Type: Full-time
Schedule: Monday to Friday 9:00 – 17:30