Office Finance Administrator Job In Dublin

Temporary Office / Finance Administrator role in Dublin 2, managing phone calls, emails, and office duties, with a focus on customer service and administrative tasks.

Our client, a regulatory body, is seeking a reliable and organised individual to join their team on a temporary contract from November 2024 until February 2025.

Key Responsibilities:

• Manage phone calls, emails, and reception desk duties, ensuring a high level of customer service.
• Schedule complaint calls and assist with public and professional inquiries, providing accurate and timely information.
• Respond to queries, transfer calls, and provide information on retention fees and accounts, maintaining a professional and courteous tone.
• Maintain organised office records and handle all postal duties, including distributing and sending mail, in a timely and efficient manner.
• Monitor and manage office supplies, and coordinate maintenance when necessary, ensuring a smooth and efficient work environment.
• Assist with issuing and processing retention fee payments and related data entry, maintaining accurate records and ensuring compliance.
• Issue cheques, refunds, receipts, and certificates, and maintain accurate records of transactions, ensuring transparency and accountability.
• Provide account information to registrants and assist with queries, resolving issues in a timely and professional manner.

Skills required for this role include:

• Administrative experience, with a focus on customer service and communication.
• Organisational skills, with the ability to manage multiple tasks and priorities.
• Attention to detail, with a focus on accuracy and compliance.
• Ability to work independently and as part of a team, with a positive and professional attitude.