Office Finance Administrator Job In Dublin

Temporary Office / Finance Administrator role in Dublin 2, managing phone calls, emails, and office duties, with a focus on customer service and administrative tasks.

Our client, a regulatory body, is seeking a highly organized and detail-oriented individual to join their team.

Key Responsibilities:

• Manage phone calls, emails, and reception desk duties, ensuring prompt and professional communication with clients and stakeholders.
• Schedule complaint calls and assist with public and professional inquiries, providing accurate and helpful information.
• Respond to queries, transfer calls, and provide information on retention fees and accounts, maintaining a high level of customer satisfaction.
• Maintain organized office records and handle all postal duties, including distributing and sending mail, in a timely and efficient manner.
• Monitor and manage office supplies, coordinating maintenance when necessary to ensure a smooth-running office environment.
• Assist with issuing and processing retention fee payments and related data entry, ensuring accuracy and attention to detail.
• Issue cheques, refunds, receipts, and certificates, maintaining accurate records of transactions and providing clear information to clients.
• Provide account information to registrants and assist with queries, resolving issues promptly and professionally.

Requirements:

• Highly organized and detail-oriented individual with excellent communication and customer service skills.
• Ability to work independently and as part of a team, with a strong focus on delivering high-quality results.
• Proficient in administrative tasks, including data entry, record-keeping, and mail management.
• Ability to maintain confidentiality and handle sensitive information with discretion.