Job Description
Join NUACOM, a leading B2B Cloud Business Phone System provider in Ireland, as a Technical Support Specialist. Key duties include:
* Handling support tickets via email, webchat, and phone calls
* Supporting mobile, desktop, and web apps
* Resolving user issues professionally and empathetically
* Learning the product and contributing to the knowledge base
Requirements:
* Excellent verbal and written English skills
* 2+ years of Technical Support or Application Support experience
* CCNA certified
* Advanced PC and internet skills
* Diploma in Computer Sciences
Preferred qualifications include experience in B2B telecom, SaaS, and phone systems. We offer great work conditions, career growth, fair remuneration, and benefits like private medical insurance and company social events.