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Job Description
Insurance Branch Lead
My client, a leading independently owned insurance broker, is seeking to hire a Branch Lead to oversee their Personal Lines Team.
As Branch Lead, you will manage a team of three customer advisors and will have responsibilities such as ensuring the team are meeting their monthly targets and managing compliance and quality requirements.
Role responsibilities- Supervision of the branches new business and renewal retention delivery in line with monthly targets, ensuring that all associated processes and documentation are completed within a timely manner.
- Oversight of quality and regulatory standards across all client interactions.
- Ensure that all required reporting and month end processes are completed in a timely manner.
- Engage with colleagues across the branch network to ensure optimum client experience, maintaining close communication and collaboration with other Branch Leads/ Managers.
- Oversight of the team's performance, ensuring ongoing feedback takes place with each team member.
- Cascade company and team relevant updates.
- Co-ordinate induction of new entrants into the team.
- Facilitate knowledge transfer across the team.
- Identify opportunities to streamline processes/ activity to provide efficiencies and an enhanced customer experience.
- Must have relevant insurance qualifications e.g. CIP / MDI/ ACII Skills
- Experience & knowledge of the general insurance broking environment in both new business & renewals
- Strong interpersonal skills
- Time management and organizational skills
- Ability to focus and execute key business drivers in line with departmental strategy
- Analytical, creative & driven
- An enthusiastic & committed team player who will lead by example
- Self-motivated, flexible, determined & target focused
- A Strong communicator
If you are interested in this position, please hit the 'Apply Now' button or email [email protected] for more information.