Job Description
Job Description An Post Commerce (APC) is undertaking a transformation programme aimed at improving, sustaining and growing our operational platform. We are looking for a structured and innovative Operational Systems Manager who will take ownership of a suite of systems, ensuring the platform can effectively serve the needs of the business to deliver on current and future strategic objectives. You will be responsible initially, for the following systems: Collections, Track and Trace, GeoRoute, and Route Overview along with other potential future systems. This is an evolving role that is new to the business. Reporting to the Head of Ops Solutions and working as part of an exciting, dynamic and multi-disciplined team you will focus on both immediate needs and future solutions. You will work closely with key collaborators and knowledge experts. You will immerse yourself with relevant business owners across the An Post Commerce Operations (APC Ops) team to review what optimum daily operations looks like and what is required from our systems to achieve that. By joining this team, you will be able to innovate with your fellow An Post team to deliver sustainable and socially responsible products and services. Responsibilities The responsibilities associated with this role include, but are not limited to the following: Provide a business outline that defines the goals and objectives of the systems required today and in the future for APC Ops including but not limited to Track and Trace, Collections, GeoRoute, Route Overview and any other future systems. Owns each system's roadmap in APC Ops and collaborates with Business owners and the Business Systems Manager to envision the required functionalities of each system. Work with the business data owners and stewards to understand the day to day requirements as well as all associated data, logic and required governance. Ensure standards and best practices are maintained and any regulatory requirements. Owner of the budget for systems enhancements in APC and manages any required maintenance contracts. Plan & execute a structured strategic roadmap review of all systems associated with Operations, working closely with the An Post Group Technology Solutions (GTS) team and Business Systems Manager to ensure the strategies align. Build a communication plan to ensure alignment on an ongoing basis of all key partners from Operations and the wider business. Identify potential consolidations, or removal of operational systems/processes/areas without sacrificing business functionality/data integrity. Provide input, along with other key customers, into business cases as required Demonstrate An Post's values and behaviours in your day to day work and address behaviour that supports/conflicts with them. Qualifications The ideal candidate will possess a Bachelors or Graduate Degree in Business, IT or Engineering and/or demonstrate strong validated experience, preferably within an operational environment. You will have at least 5 years experience in technical project/programme management along with a working knowledge of Business Intelligence tools and Project Management skill set. You will have proven experience of acting as systems owner for multiple systems and a background in enhancing and developing systems to support business requirements. You will possess analytical rigour, strong business judgement and decision-making skills and will be able to demonstrate a consistent track record of achievement with evidently growing levels of responsibility. You are proficient with running budgets, business case development, and supply chain leadership exercises. Results-focused and highly motivated you are a self-starter with a strong strategic outlook who consistently strives for continuous improvement. You develop productive working relationships with relevant collaborators and influence effectively across all levels in the organisation. Outstanding partner management abilities are crucial for this role. Your interpersonal abilities will enable you to consistently deliver quality outputs to tight deadlines while balancing multiple assignments simultaneously. Experience in successfully leading change in a large business environment is desirable. Critical Competencies: (The following competencies are critical to the delivery of results and/or to superior performance in this role;) Technical/Professional Knowledge Leadership Problem Solving & Analysis Building & Maintaining Relationships Results Orientation Innovation About the Benefits In addition to a highly competitive remuneration package we offer access to the following: An Post Company Medical Scheme An Post Pension Scheme PRIP Bonus Scheme Paid Maternity Leave Paid Paternity Leave An Post Employee Assistance Programme Digital gym with daily scheduled workouts Secure on-site bicycle parking & Cycle to Work Scheme Tax Saver Travel Pass City centre location How to Apply? We welcome all interested candidates to submit a detailed CV by 5.00pm on 31st October 2024. At An Post we appreciate the value that diversity brings and believe our workforce should be reflective of the customers and communities we serve. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. An Post is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process, or have questions relating to accessibility, please contact us. About An Post An Post is one of Irelands leading organisations, offering financial and postal services as well as being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services. An Posts core purpose to act for the common good, improving the lives of people in Ireland, now and for generations to come is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do. Corporate Social Responsibility plays a pivotal role at?An Post as we focus on developing long-term sustainability. Diversity and Inclusion are also embedded in our strategy, as we continuously evolve to be representative of our employees and the communities?we serve. today! Skills: Technical Project Management Technical Programme Management Business Intelligence Information Systems Systems Management System Design System Enhancement