-
Job Description
My client in the motor industry is looking for a candidate who has 3 years of experience in a customer service role for their offices in Dublin 18.
Job Purpose Your role will be to be part of a highly successful and busy Operations Team and to keep all of their vehicles mobile at all times.
This will include dealing with drivers, maintenance & hire car suppliers, working with internal teams & daily interaction with internal systems to ensure we know the status of their vehicles at all times while in for repair.
Tasks Work as part of a support team Task driven to get results Deal with suppliers & drivers via phone and email Manage vehicles we have on hire by keeping systems up to date Daily update of internal systems Ensure vehicle downtime is kept to an absolute minimum Accurately communicate and update drivers where required Knowledge, Skills & Experience Previous working experience in an office environment and dealing with queries is an advantage Computer literate with excellent knowledge of Microsoft Office Systems (i.e.
Word, Excel), Be able to build relationships with Suppliers and customers Pragmatic decision-maker High customer satisfaction drive Good telephone communication with both suppliers and customers High achievement & drive with a proven ability to deliver results.
Showing professionalism, knowledge, and enthusiasm Team player who actively participates in shared objectives and has an enthusiasm and commitment to work towards team goals #Cpl OS24 Skills:
Word Powerpoint Excel Benefits:
Bonus