Operations Lead - Collins McNicholas
  • Kildare, Leinster, Ireland
  • via BeBee.com
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Job Description

**Operations Team Lead** A 6-month contract opportunity to lead key after-sales technical activities, drive best practices, and ensure seamless service delivery for a client based in Leixlip, Kildare. **Key Responsibilities:** • Manage after-sales technical activities and ensure the service team meets contractual commitments. • Drive best practices and innovative service solutions. • Collaborate with account management to identify revenue opportunities. • Ensure operational performance aligns with customer and internal KPIs. • Act as a role model for safety and quality standards. • Build customer trust and contribute to future sales. • Focus on team development, engagement, and succession planning. • Influence new equipment design to enhance serviceability. **Requirements:** • 7+ years in advanced technology, ideally in the semiconductor industry. • Leadership, relationship development, and change management experience. • Strong commercial, technical, and problem-solving skills. • Knowledge of ISO 9001 and 45001.

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