-
Job Description
Seeking Operations Team Lead to oversee after-sales technical activities, drive best practices, and ensure seamless service delivery for a client based in Leixlip, Kildare.
Key Responsibilities:
- Manage after-sales technical activities and ensure service team meets contractual commitments.
- Drive best practices and innovative service solutions.
- Collaborate with account management to identify opportunities.
- Ensure operational performance aligns with customer and internal KPIs.
- Act as a role model for safety and quality standards.
- Built customer trust and contribute to future sales.
- Foster team development, engagement, and succession planning.
- Influence new equipment design to enhance serviceability.
Requirements:
- 7+ years in advanced technology, ideally in the semiconductor industry.
- Leadership, relationship development, and change management experience.
- Strong commercial, technical, and problem-solving skills.
- Knowledge of ISO 9001, 14001, and 45001.
This role is available as a 6-month FTC, reporting to the Operations Manager, with a focus on driving best practices and ensuring seamless service delivery for a client based in Leixlip, Kildare.