Job Description
We are seeking an experienced Operations Manager to lead our team at Staycity - City Quay Dublin. This is an exciting opportunity for an individual with strong leadership and management skills to oversee front office, housekeeping, maintenance, and F&B operations. The ideal candidate will have previous experience in a similar role, excellent communication and interpersonal skills, and proficiency in hotel management software and Microsoft Office Suite. Key Responsibilities: * Supervise and manage the Front office and Bar/Kitchen team * Ensure efficient and smooth check-in/check-out processes for guests * Collaborate with the Housekeeping and Maintenance Mgr's to maintain high standards of cleanliness and maintenance * Oversee the F&B outlet, ensuring exceptional service and quality * Collaborate with the General Manager and other department heads to develop and implement operational strategies * Handle guest inquiries, complaints, and requests promptly and professionally * Train and develop team members to deliver excellent customer service * Assist the General Manager with budgeting and financial analysis Key Benefits: * Paid Maternity, Paternity, and Adoptive Leave * Generous Annual Leave * Competitive Bonus * Pension Scheme * Discounted rates for overnight stays * Refer a Friend Scheme * TaxSaver Commuter Scheme * Cycle to Work Scheme * Education Support * Volunteer Days * Employee Assistance Program * Long Service Rewards