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Job Description
Operations Manager sought to oversee transportation operations, manage customer base, and maximize business efficiency.
Job Description
We are seeking a highly motivated and experienced Operations Manager to join our team. This is a full-time, permanent position.
Key Responsibilities:
- Oversee five business units across the Transport division, ensuring optimum daily transportation activities, including route scheduling, vehicle assignments, and driver allocations.
- Manage the retention and contract renewal of the existing customer base, ensuring regular service, meeting and exceeding service levels, understanding and fulfilling customer requirements, and exploring all business opportunities.
- Maximise business efficiency through effective route, fleet, and resource planning and allocation.
- Ensure compliance with all relevant regulations and safety standards.
- Coordinate with other departments, such as warehousing, in-house garage, and customer service, to ensure seamless transportation operations.
- Develop and implement policies and procedures to improve transportation efficiency and productivity.
- Oversee all commercial quotations and tender submissions for new business.
- Act as custodian of master data and training on Eureka and related transport IT software systems.
Qualifications and Skills:
- Bachelors degree in logistics, transportation management, or a related field (preferred).
- Proven experience in transportation management, with a strong understanding of distribution operations.
- Strong leadership and team management abilities, with a focus on fostering a positive and collaborative work environment.
- Proficiency in Microsoft Office packages and experience with a Traffic Management System advantageous.
- Knowledge of relevant regulations and compliance standards, such as DOT regulations (preferred).
- IT hardware and software knowledge to liaise with the in-house IT function and external contractors.
Benefits:
- Parking
- Pension
- Company car
- Negotiable