Job Description
Operations Specialist / Project Manager Ireland remote (permanent residency must be in Ireland with the right to work) Required start date: ASAP (max 1 months’ notice period) Required end date: 30/06/2025 (18 months duration available- subject to extensions and performance) Engagement type: Umbrella/Limited Work schedule: full time, 39 hours a week, work schedule: 10:00-18:00 The Operations Specialist role is accountable for the management of strategic and operational initiatives and Ad-hoc operational requests across our organization. We are looking for an exceptional individual who has deep experience solving complex business issues across multiple organizations and that can effectively collaborate with resources at all levels. The role will represent in different capacities, work with stakeholders to identify customer & employee experience opportunities and enable strong outcomes. The ideal candidate will be accountable to recommend and implement long-term, durable solutions that improve the escalation experience for internal and external customers. This individual should also bring intellectual curiosity to quickly understand the business and leverage Technology, People and Process to elevate the performance of our organization. A successful candidate will need strong negotiation and communication skills that scale across all levels of an organization. Responsibilities: • Contributes to management of strategic initiatives across teams by monitoring accountability for processes, supporting communications, and reporting to ensure alignment across groups. • Prepare draft of communications and edit documents, presentations, and reports. Maintain effective communication channels within the organization. • Effectively engage with Subject Matter Experts, stakeholders, senior executives, and partner closely with Customer Service & Support delivery leadership. • Enable fact-based decision making through sharing of timely, accurate, and relevant information. Contributes to our organization's workplace culture by supporting the planning and execution of the team’s activities. • Manage the business operation with ad-hoc items as needed. Identify opportunities to streamline processes, Drive team culture and improve employee experience for the internal stakeholders by creating communications, connections, and clarity Required Qualifications: • Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) OR equivalent experience (4+ years of demonstrated project/program management experience). • 2+ years of program management experience Preferred Qualifications; • Project Management Professional (PMP) certification or relevant experience. • Certified Scrum Master (CSM) or relevant experience. • Change Management certification or relevant experience. Candidate must be based in Ireland, there is no relocation package or Visa sponsorship offered! Max 1 months’ notice period! Job Title: Operations Specialist/ Project Manager Location: Dublin, Ireland Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://(url removed)/en-gb/privacy-notices. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://(url removed)/en-gb/privacy-notices. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://(url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield