Job Description
What you can expect As a Partner Solutions Engineer, you will act as the SE partner to the Workvivo Partner Team. You will support the Partner Team in identifying, recruiting and on-boarding new Partners. You will act as an advocate internally for our Partners by providing feedback to the Product team and representing the roadmap needs of our customers. Developing relationships with SE’s in our partners to ensure that they are kept up to date with product features, and enabling them to demonstrate best sales practices. As this is the first hire for a Partner SE, you will own the creation, handover and ongoing maintenance of all Partner tools.About the TeamWorkvivo is an employee experience platform designed to amplify workplace culture and foster employee engagement, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees' working lives across diverse industries globally. As part of Zoom, an intelligent collaboration platform, Workvivo aligns with Zoom's mission to prioritize people, enabling meaningful connections, modern collaboration, and driving innovation in businesses and individual interactions.What we’re looking for Solutions Engineer with 4 years experience, with a portion of that working and dealing with Channel Partners, Vendors or Resellers Have drive, ambition, and a positive attitude. Able to take responsibility for the problem statement and work collaboratively to resolve issues in a timely manner. Have ownership and responsibility, proactively make suggestions and is comfortable leading internal projects, ability to function effectively in ambiguous circumstances. Able to work to deadlines and be comfortable with juggling various tasks of a different nature. Experience working with Channel Partners in pre-sales engineering role Have excellent technical skills and communication skills, able to share knowledge with all levels of customers Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.Our CommitmentWe believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote #J-18808-Ljbffr