Job Description
Partner Support Specialist (German, Spanish, English)ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role employed with ManpowerGroup Ireland with a possibility of extension. This position is a Hybrid role based in Galway.You will play a key role as a Partner Support Specialist in the European Partner Support team.The role involves:Developing a clear understanding of what an SAP Partner is and an awareness of the tools and resources available to SAP Partner Edge Partners.Maintenance of internal systems of partner record.Collating and presenting information to SAP stakeholders on current processes in place, and proposals to improve processes, with the aim of improving the Partners' overall experience with SAP.Aligning with other key roles within Partner Activation like the Partner Managers, in order to support SAP Partners. The focus of this role is mainly reactive, and you will need to build a strong relationship with the key Stakeholders that operate in your Market Unit.Flexibility around working hours may be required.Education and Qualifications / Skills and Competencies:University Degree/Student in Business/IT preferableProblem-solving and analytical skills, and proven experience in effective handling of high volume of tasks in short timeframes.Creative thinking, willingness and ability to quickly learn new concepts and technologiesA pro-active and result-oriented team-player with strong communication skills, passionate about his/her workAbility/openness to work well in a multicultural and multinational environmentAble to work independently and take ownership of assigned tasksExperienced IT User - Outlook, Excel, Word, PowerPointFluent in English and additionally a European language is a benefit.Experience in handling customers directlyProven experience in improving efficiency on processes.Proven track record of positive communication with project stakeholdersWhat we offer:We offer our employees a range of great benefits, online training courses, as well as professional advice and support to get you settled into your new role at SAP, with continued support throughout your tenure with us.For more information about this role kindly contact Aminat Ibrahim on aminat.ibrahim@manpower.ie #J-18808-Ljbffr