Job Description
**Job Summary:** We are seeking a skilled Parts Administrator to support the efficient supply of parts to our workshop, driving improvements in working efficiencies and customer service levels. We have a fantastic vacancy in our Irish Commercial Santry Depot. This is a critical role to the operation of our workshop. **Key Responsibilities:** * Provide timely and efficient parts delivery process for all workshop repairs * Liaise with workshop personnel as required * Perform routine checks for parts supply on all workshop jobs * Ensure fast, efficient & accurate delivery of components to relevant jobs in the Workshop * Pre-picking of parts and order planning for Workshop jobs * Prepare and process all parts related documentation * Liaise with suppliers for ordering non-Volvo parts * Ensure job cards contain correct parts information ready for the admin team to invoice * Prepare & provide quotes (pricing of parts) for Workshop jobs * Execute the Warranty Returns process & Working within the Volvo returns policy (DCR) * Assist with the management and control of all Workshop related parts administration * Manage and co-ordinate the supply of special tools/consumables to Technicians * Ensure pallets are stacked and strapped for returns **Warehouse Responsibilities:** * Coordination of deliveries * Allocation of stock * Control of Parts stock **General Responsibilities:** * Deliver professional and efficient customer service at all times * Cover front counter parts sales and telesales as and when required * Maintain high standards of general housekeeping in the Warehouse & Workshop areas * Adhere to correct working procedures, highlighting any errors or safety issues promptly * Report faulty facility / equipment promptly * Participate in training and development programs as required * Undertake any other duties or activities as required **Skills Profile:** * Motor Trade experience * Technical knowledge of motor vehicles * Forklift licence * Ability to work accurately and efficiently under challenging time constraints * Highly organised * Excellent communication skills * Excellent interpersonal skills * Flexible approach to work tasks * Strong forward planning and follow up skills ensuring all item requests closed out * Computer literate (Excel / Outlook / systems) **Essential Requirements:** * Extensive knowledge of vehicle type and parts * HGV experience would be preferable * Confident utilizing a computerized parts system * Experience of stock management and following parts processes with attention to detail * Experience with handling warranty * Effective communicator with commitment to provide excellent customer service * Organizational skills and ability to work on own initiative under pressure * Ability to work efficiently as an individual but also as part of a team **Benefits:** * Paid Holidays * Parking * Performance Bonus * Pension Fund