Job Description
Summary: We are seeking a Patient Scheduler to plan and coordinate patient visits, manage schedules, and provide exceptional customer service. Key Responsibilities:
* Daily logistical planning and scheduling of patient visits
* Management of the daily schedule
* Accept and process patient referrals with confidentiality and professionalism
* Deal with customers, clients, healthcare professionals, and colleagues in a courteous and respectful manner
* Assist in rescheduling emergency or urgent work requests
* Represent self in a professional and ethical manner
* Complete administration functions such as maintaining records and communicating with other departments
Requirements:
* Ability to work in a fast-paced environment
* Excellent attention to detail and positive work attitude
* Strong numerical and Excel skills
* Ability to multitask and communicate effectively
* Excellent organisational skills
* Team player with flexibility to work some weekend and evening shifts
What We Offer:
* Competitive annual salary
* 24 days of annual leave, rising with service
* Pension Scheme
* Life Assurance
* Health Insurance
* Income Protection
* Education Assistance funding with paid exam and study Leave
* Supportive and friendly working environment
* Hybrid working arrangement with up to 3 days working from home per week
* Regular training courses and opportunities to upskill
* Refer a Friend scheme
* Social events
* Employee discount card
* Cycle to work scheme