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Job Description
Personal Lines Agent
Zurich Insurance Europe AG is seeking a Personal Lines Agent in Wexford to join the Personal Lines team.
About the Role
- Deliver telephone-based support to customers on all aspects of general insurance underwriting
- Respond to customer queries relating to our products (home, motor & travel) in a timely and efficient manner
- Retrain current customers in line with challenging business targets
- Identify upsell opportunities for additional policy benefits
- Contact targeted renewals to drive retention targets
- Build rapport & relationship with our potential and existing customers
- Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities
Key Skills and Qualifications
- Excellent phone manner & communication skills
- Good IT Skills (use of MS Office Products)
- Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience
- Experience in similar work environment - dealing with customers
- Completed or be in the process of completing CIP as a minimum and / or ACII qualification
About Zurich
Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services.
The company employs over 1,000 people across its locations in Dublin and Wexford.
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets.
Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk.