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Job Description
Join our multicultural team as a Policy Management Officer in Dublin 12. As the face of our company, you'll work with colleagues to exceed client and broker requirements.
Key responsibilities:
- Be a strong team player with good communication skills.
- Be flexible and open to learning new skills.
- Respond to requests from clients and colleagues via email.
- Process emails and tasks, act as main point of contact for assigned clients, and build positive relationships.
- Communicate clearly and professionally, and contribute to a positive working environment.
- Manage policies for corporate clients, following company procedures.
- Achieve first-time resolution in client communication.
- Build professional relationships with external clients and manage markets effectively.
Requirements:
- 1-2 years' experience in Policy Management or customer-focused administration.
- Experience in a pressurized environment with tight deadlines.
- Strong knowledge of Microsoft Office (Excel, Word).
- Experience in a customer and quality-focused environment.
- Fluent in English and Italian.
Benefits:
- Dynamic and multinational working environment.
- Trainings and programs for Learning and Development.
- A wide range of employee benefits, including performance bonus and health insurance.
- Open company culture, flexibility, and hybrid working environment.
- Discounts on Allianz Partners products.