Job Description
Join a global organization that delivers care and technology to help millions of people live healthier lives.
As a Fortune 5 business, we're one of the world's leading healthcare companies, with a dynamic and diverse team of over 2,100 talented individuals.
We're looking for an experienced, curious and self-motivated individual to join our team and contribute to bringing reporting solutions to our customers.
Our team is responsible for partnering with the business, building strong relationships, collaborating on opportunities, and providing subject matter expertise in Reporting, Analytics and Business Intelligence solutions.
We're seeking a talented individual who can collaborate cross-functionally, demonstrate exceptional attention to detail, and operate flexibly in a rapidly changing work environment.
Key Responsibilities:
- Assist the development of reporting solutions to meet customer requirements and needs
- Work with customers and stakeholders to understand their analytics needs and deliverables
- Act as a subject matter expert regarding Data and Analytics solutions
- Produce meaningful, actionable reporting and visualization solutions and reports
- Understand data requirements from customers and provide recommendations
- Handle customer requests and proactively engage to prevent issues
Required Qualifications:
- Degree Qualified in a relevant field (IT/Computer sciences, SW development, Operations, Data Analytics, Data Science, Engineering, Economics, Business)
- Proven data and analytics experience, including reporting and Business Intelligence roles
- Extensive experience in assessing and describing data sources and evaluating data quality
- Proficient in analysing diverse and complex data, performing exploratory data analysis, producing descriptive statistics, and assessing Data Quality
- Advanced data manipulation and data modelling skills and proficiency in at least SQL and Excel
- Very good knowledge of at least one data modelling, scripting or statistical language such as R or Python
- Excellent data visualization skills and very good knowledge of Tableau SW or Power BI (or similar)
- Very good understanding of IT systems, databases and other related technologies
- Strong written and verbal communication skills, presentation skills
- High proficiency in technical writing and technical documentation
- Strong analytical and problem-solving skills
Preferred Qualifications:
- Master's, M.B.A., or Ph.D. in a relevant field
- Business Acumen, customer facing mindset and/or relevant experience
- Experience in pharmacy benefit management, pharmacy, healthcare consultancy or related fields
- Experience working in a large multinational company or similar environment
- Ability to operate flexibly in a rapidly changing work environment
- Strong organizational skills
- Knowledge of Project Management methodologies, like PRINCE2
- Experience working in a customer success team, customer support operations, technical support, or customer service
At Optum, we believe everyone deserves the opportunity to live their healthiest life. We're committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law.