Job Description
Product Content Coordinator role involves managing product data and imagery for online platforms, ensuring timely and accurate updates.
At Brown Thomas Arnotts, we're a dynamic retail business with a passion for innovation and customer satisfaction. Our purpose is to enrich our customers' lives by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We're one business with two iconic brands, bringing exciting experiences to life through our digital and physical destinations.
The Product Content Coordinator will be responsible for managing the acquiring, tracking, and upload of online products within speed to site timeframes. This involves working closely with buying and merch teams to track new products coming into the business and managing the workflow of these products onto site.
- Manage the tracking and upload of Brown Thomas & Arnotts products through the enrichment workflow.
- Work closely with buying and merch teams to track new products coming into the business and manage the workflow of these products onto site.
- Full responsibility for the upload of products in certain divisions, ensuring key representation on the site within agreed timeframes.
- Manage the communication for requesting imagery and product content from supplier brands.
- Track all products through the enrichment workflow for your area.
- Monitor and update stock, price, and promotions for non-integrated concession.
- Create congruency reports and communicate to the wider business for your areas.
- Assign products to the correct attributes and categories as per category guidelines.
- Upload, process, and QA product imagery and copy assets to ensure they meet specifications and standards.
- Resize and rename imagery through Photoshop and upload to our backend systems.
- Manage the upload of seasonal products such as Christmas Shop, Warehouse sales, within strict timelines.
- Ensure Speed to Site targets are met.
- Ensure priority products are uploaded when requested and communicate with the merchandise team on managing priority products through the process.
- Liaise with stakeholders like our outsourced photo studio, merchandising, and the commercial team to ensure guidelines are kept up to date and business priorities are met.
We're looking for a highly organised, efficient individual with excellent attention to detail. You'll be a team player with the ability to move from job to job depending on priorities. Proficiency with eCommerce database platforms and Excel is essential, as is basic familiarity with Photoshop.
- Highly organised, efficient with excellent attention to detail.
- Team player and have the ability to move from job to job depending on priorities.
- Proficiency with eCommerce database platforms and Excel.
- Basic familiarity with Photoshop.
- Strong communication skills.
- Flexible self-starter.
- Appreciation for a customer-centric approach to product enrichment.
- Ability to work in a high-paced, high-energy environment.
- Basic understanding of Merchandising and SEO.
- Calm within a fast-paced environment.
We offer a competitive salary, contributory pension scheme, and annual leave entitlement. You'll also enjoy team member discounts across the world's most iconic brands, recognition days for volunteering and wellbeing, and wellbeing initiatives.
- Competitive Salary.
- Contributory Pension Scheme.
- Competitive annual leave entitlement.
- Team Member discount across the world's most iconic brands.
- Recognition Days for Volunteering & Wellbeing.
- Wellbeing Initiatives.
- Extensive Learning & Development Offerings.
- Leading Talent Programmes.
- Flexible Working Model.
- Additional Benefits.
We're a business that drives creativity and innovation, goes above and beyond, and does the right thing. We respect our world and everyone we interact with, acting with decency, honesty, and transparency. We're committed to fostering a diverse and inclusive workplace where culture and creativity come together.