Product Support Manager - Biomedical Engineering Association of Ireland
  • Leinster, Leinster, Ireland
  • via BeBee.com
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Job Description

Product Support Manager sought to lead workshop and field operations, cultivate customer relationships, and optimize resource allocation.

Oxygen Care's esteemed Operations and Product Support department is seeking a Product Support Manager to develop the department commercially and operationally.

The successful candidate will supervise workshop and field operations, oversee maintenance contracts, manage human resources in product support, and provide operational assistance across various departments.

Key Responsibilities:

  • Direct and manage the workshop team to ensure efficient service.
  • Provide supervision and support to field engineers.
  • Cultivate relationships with key customers and identify opportunities for business expansion.
  • Spearhead resource planning efforts and optimize resource allocation.
  • Coordinate specialized projects related to product support.
  • Foster a culture of accountability and performance excellence within the team.
  • Oversee the commissioning process for new products.
  • Collaborate with internal departments to offer technical expertise and support.
  • Manage spare parts inventory and requisitioning.

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