Job Description
Our diverse teams enable us to advance and improve patients' lives. Our 'Own It' culture is driven by four key values: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and patients.
We need talented people who share our vision of being the partner of choice in drug development. If you're driven, join us in a dynamic and supportive environment, working with some of the brightest and friendliest people in the sector.
Key responsibilities:
* Establish strong working relationships with site contacts and internal BioTel Research departments
* Provide site support via email and telephone
* Generate and document site communications
* Maintain audit ready files and study specific site qualification trackers
* Provide daily and weekly metrics to management
Requirements:
* Associate's degree in business, life sciences, or relevant work experience
* 2-5 years experience in a customer facing position, ideally in the Pharmaceutical, Biotechnology, and/or CRO industry
* Strong facilitation skills and good collaboration
* Proficiency in both spoken and written English
* Ability to operate effectively in an international and rapidly changing environment
Benefits of working in ICON:
* Competitive salary packages and annual bonuses
* Health-related benefits and competitive retirement plans
* A culture that rewards high performance and nurtures talent
* An inclusive employer committed to providing a workplace free of discrimination and harassment