Job Description
We're a Clinical Research Organisation driven by four key values: Accountability & Delivery, Collaboration, Partnership and Integrity. We're seeking talented individuals who can work in a dynamic environment, establishing strong relationships with site contacts and providing site support via email and telephone. The ideal candidate will have an associates degree in business, life sciences or relevant work experience, and 2-5 years of experience in a customer facing position. Responsibilities include establishing and maintaining strong working relationships, providing site support, generating and documenting site communications, and ensuring weekly status follow ups are completed on time.
Responsibilities:
* Establishing and maintaining strong working relationships with site contacts and internal departments
* Providing site support via email and telephone
* Generating and documenting all site communications associated with the Site Qualification process
* Ensuring weekly status follow ups are completed on time and entered in the site database
Requirements:
* Associates degree in business, life sciences or relevant work experience
* 2-5 years experience in a customer facing position, ideally in the Pharmaceutical, Biotechnology, and/or CRO industry
* Strong facilitation skills and ability to operate effectively in an international and rapidly changing environment