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Job Description
Support families in Dublin 24 to secure long-term accommodation, providing guidance on tenancy agreements, housing assistance, and local services.
Respond is committed to equal employment and growing a diverse workforce.
We welcome applications from people of all cultures, nationalities, genders and from anyone who has historically faced social exclusion.
Job Title: Project Worker
Location: Dublin 24
Reporting to: Family Hub Service Manager
Terms: Permanent full-time contract 40 hours per week (flexible Monday to Sunday)
Hourly Rate: €16.90
**Job Purpose:**
- Support families in Supported Temporary Accommodation (STA) to work towards securing long-term accommodation.
**Core Duties and Responsibilities:**
- Admit families to the service, ensuring they are provided with a full induction and welcome.
- Provide support to families to establish tenancies by assisting them to identify suitable properties.
- Accompany families to viewings of properties and support them in negotiating with landlords where appropriate.
- Assist families to understand and complete their Housing Assistance Payment (HAP).
- Assist families to fully understand the conditions of their tenancy agreement and agreeing rents with landlords prior to taking up a tenancy.
- Carry out assessments and develop a support plan with families.
- Update when appropriate the Pathway Accommodation & Support System (PASS).
- Facilitate families to access local services such as medical, welfare, training, education and employment and to advocate on their behalf.
- Develop and build relationships with relevant local services and agencies.
- Complete accurate written records and/or reports where appropriate.
- Adhere to professional boundaries and work in a professional manner at all times.
- Attend and participate in team meetings and continuous professional development.
- Respond to all safety and security-related incidents, ensuring correct service procedures are followed and record and report such incidents as appropriate.
- Carry out and report security checks, including property checks, occupancy checks and room checks.
- Ensure the environment is maintained to high standards at all times.
**Person Specification:**
- Relevant Level 7 Qualification e.g. Social Care, Social Policy, Addiction Studies, Social Science, Housing & Welfare.
- Knowledge of Pathways to Home, HAP, HNAs and SLI.
- A minimum of one year working in the area of homelessness and knowledge of homelessness and its causes, homeless services, addiction and mental health.
- Experience in managing complex and challenging situations in a client-based service.
- Working knowledge and understanding of Child Protection.
- The ability to treat the client group in a non-judgmental and respectful way.
- The ability to work within clear professional boundaries.
- Strong interpersonal and teamwork skills.
- Be highly motivated, reliable & flexible.
- Ability to work on a roster that includes evening and weekend work.