Job Description
**QA Engineering Manager (Platform Automation)** A seasoned QA Engineering Manager is sought to lead a team of software QA engineers in an agile environment, driving high-quality testing standards and automation frameworks to ensure product excellence. **About Forcepoint** Forcepoint is a leading cybersecurity company that simplifies security for global businesses and governments, empowering employees with unobstructed access to confidential data while protecting intellectual property and simplifying compliance. **Job Description** As a QA Engineering Manager (Platform Automation), you will be responsible for: * Providing hands-on leadership to a team of software QA engineers, ensuring high-quality testing standards * Driving the design and implementation of automation frameworks, individually and as the technical lead of a team * Collaborating with managers across the organization to tackle complex customer-facing issues, ensuring quality assurance is at the forefront * Providing day-to-day guidance and support to ensure team success and meets quality goals * Working closely with technical support to quickly qualify and reproduce escalated customer issues, ensuring product quality is maintained * Taking an active role in the career development of team members, fostering a culture of continuous learning in automation methodologies and design patterns * Performing other duties and projects as assigned, with a focus on continuous improvement in automation processes **Essential Skills** * 10+ years of experience with Python on Mac OS or Windows * Expert Python coder with experience in developing and maintaining test automation frameworks * Experience with integration testing between different components of a software system, focusing on Microservices-based architecture * Knowledge of API testing tools and techniques, familiarity with contract-based testing * Expert with CI tools like Jenkins, experience in writing and maintaining test automation pipelines * Excellent debugging and RCA skills * Experience with troubleshooting and debugging of automation code * Experience working in a fast-paced, agile environment with continuous integration and continuous deployment (CI/CD) * Deep understanding of automation design patterns and their implementation * Experience with source control systems like Git * Strong communication skills to effectively collaborate with developers, escalation group, and other team members **Preferred Skills** * ISTQB certifications * Experience in managing/coordinating testing activities * Experience in measuring and reporting quality-related metrics to identify trends and proactively solve problems * Strong knowledge of QA methodologies and automation processes **Soft Skills** * Strong communication (written and oral) and teamwork behavior within a diverse team environment * Building good working relationships with other teams around the world * Ability to create an innovative, collaborative, and supportive culture * Strong focus on talent development and career growth * Self-motivated to research new skills and technologies * Commitment to the broader range of product development goals (teamwork at scale) **Requirements** * Bachelor's degree or equivalent experience * Extensive experience managing a QA engineering team * Strong troubleshooting skills, good coding and source management practices