Job Description
**QA Engineering Manager (Platform Automation) Job Description** **Summary:** Lead a team of software QA engineers in an agile environment, driving high-quality testing standards and automation frameworks to deliver exceptional customer experiences. **About Forcepoint:** Forcepoint simplifies security for global businesses and governments, providing an all-in-one, cloud-native platform to adopt Zero Trust and prevent sensitive data theft or loss. With 20+ years in business, 2.7k employees, and 11k+ customers, Forcepoint is transforming cybersecurity by focusing on understanding people's intent as they interact with critical data and intellectual property. **Job Responsibilities:** * Provide hands-on leadership in the QA team, ensuring high-quality testing standards and driving the design and implementation of automation frameworks. * Work with managers across the organization to tackle complex customer-facing issues, ensuring quality assurance is at the forefront. * Provide day-to-day guidance and support to ensure the team is successful and meets its quality goals. * Take an active role in the career development of team members, fostering a culture of continuous learning in automation methodologies and design patterns. * Perform other duties and projects as assigned, with a focus on continuous improvement in automation processes. **Preferred Technical Skills:** * 10+ years of experience with Python on Mac OS or Windows * Expert Python coder with experience in developing and maintaining test automation frameworks such as Robot Framework and Pytest * Experience with integration testing between different components of a software system, focusing on Microservices-based architecture * Knowledge of API testing tools and techniques, familiarity with contract-based testing * Expert with CI tools like Jenkins, experience in writing and maintaining Test automation pipelines * Excellent debugging and RCA skills * Experience with troubleshooting and debugging of automation code * Experience working in a fast-paced, agile environment with continuous integration and continuous deployment (CI/CD) * Deep understanding of automation design patterns and their implementation * Experience with source control systems like Git * Strong communication skills to effectively collaborate with developers, escalation group, and other team members * Ability to manage multiple projects simultaneously * Strong knowledge of QA methodologies and automation processes * Experience in managing/coordinating testing activities * Experience in measuring and reporting quality-related metrics to identify trends and proactively solve problems **Soft Skills:** * Strong communication (written and oral) and teamwork behavior within a diverse team environment * Building good working relationships with other teams around the world * Ability to create an innovative, collaborative, and supportive culture * Strong focus on talent development and career growth * Self-motivated to research new skills and technologies * Commitment to the broader range of product development goals (teamwork at scale) **Education and Experience:** * Bachelor's degree or equivalent experience * Extensive experience managing a QA engineering team * Strong troubleshooting skills, good coding and source management practices