Job Description
Quality Assurance Specialist: Maintain customer specifications, conduct audits, and manage data entry in a fast-paced environment with a dynamic global food company.
We take pride in our high-quality, delicious food and our leading position as the world's number one frozen bakery. Our employees are one of our key ingredients, and together they play a critical role in driving the continued success of our business. We are always looking for great people to join our diverse global team and have opportunities spanning a wide range of areas.
This is a fully onsite role reporting to the Head of Quality and Technical. The key responsibilities of this role are:
- Maintain comprehensive customer specification databases, ensuring accuracy and timeliness.
- Update internal specifications for product additions and delisting's, adhering to company standards and procedures.
- Facilitate customer requests related to allergens, packaging, and specification management, ensuring prompt and effective responses.
- Conduct annual specification reviews in alignment with customer requirements, as well as three-year reviews outside of customer scope.
- Manage data entry into the company's ESG reporting system, focusing on packaging sustainability, health & nutrition, and sustainable sourcing.
- Conduct internal quality panels according to testing schedules, initiating necessary follow-up actions internally and externally with suppliers.
- Prepare monthly and annual KPI reports to track quality performance metrics.
- Oversee internal systems for product addition and delisting.
- Perform internal audits against BRC and customer requirements, ensuring compliance with industry standards.
- Complete customer supplier questionnaires accurately and within specified timelines.
- Participate in site lead projects and continuous improvement initiatives to enhance quality processes.
Key Experience / Skills:
- Minimum qualifications: recognised certificate / Diploma in a food related discipline.
- Proficient in Microsoft Office applications (Word, Excel).
- Previous experience in internal audit procedures is advantageous.
- Demonstrated knowledge of key specification systems.
- Understanding of HACCP and TACCP systems, with the ability to conduct audits.
- Experience with certification and regulatory compliance audits is preferred.
- Self-motivated with keen attention to detail.
- Capable of working independently or collaboratively within a team environment.
- Ability to thrive in a fast-paced work environment and meet deadlines under pressure.
- Strong communication skills for effective interaction with internal teams and external stakeholders.
- Proactive attitude towards personal and professional development within the organisation.
You will have the opportunity to work with a dynamic and growing global food company, gain valuable knowledge across multiple supply chains, product categories, and customers within the food industry with regards to food safety and regulatory compliance. Full training will be provided, encompassing internal and external courses, on-the-job training, coaching, and mentorship.
We offer a competitive remuneration package and great benefits:
- 22 days holidays increasing to 26 with service.
- 1 paid day for volunteer/community/charity work of choice.
- 1 paid day for wellbeing activities.
- Paid compassionate leave.
- Income Continuance (Illness) cover.
- Life Assurance Cover.
- Maternity and Paternity top up.
- Gym onsite.
- Free Parking.
- Subsidised canteen / restaurant.
- Free coffee and tea.
- Bike to work scheme.
- Mental health support including free counselling through our EAP.
- Further Education Sponsorship.
- Flu vaccine programme.