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Job Description
The Role Reporting to the Front Office Manager, the ideal candidate will have previous reception / reservations experience, be self motivated, friendly & outgoing and display excellent customer service skills.
Main Duties Efficiently check in and check out all our guests providing the best customer service possible and accuracy.Greet all our guests in a friendly and polite manner and ensuring our guests needs are met and anticipated.
Answer all incoming calls promptly and forward calls or messages to the intended person or guest.
We offer great Team Benefits including: Complimentary Gym Membership Free Tea/Coffee from Shoda Cafe Paid Birthday Leave each year Additional Annual Leave days based off length of service 1 Paid Volunteering Day per Year Complimentary on-site Parking Daily meals and snacks in canteen Internal/ External Training provided Competitive salary based on experience Discount in Hotel and on Beauty Salon Treatments Staff canteen, changing room, shower facilities,
Flexibility Skills:
Front Office Customer Service Reception