Job Description
Location: On site / Doon, Ballyconnell, Co. Cavan, Ireland
Job Type: Permanent / Full-time
Sector and Subsector: Hospitality | Front of House
Salary: Negotiable Salary
We are currently recruiting for the position of a Full Time Receptionist to join our Front Office Team.
The hours for the role vary from 8am - 11pm, with the option of early, middle and late evening shifts to ensure the team is fully covered at all times. The role will be inclusive of weekend work.
Previous Receptionist Experience would be beneficial to this available role.
The Slieve Russell Hotel and Country Club is certified a Great Place to Work
Gold Awarded for our Environmental Sustainability in the Tourism Industry awarded by 50 Shades Greener.
Key Responsibilities
- To ensure the smooth and efficient running of reception, ensuring all guests are warmly and efficiently looked after during their experience in the hotel.
- To ensure effective controls are implemented and adhered to, regarding making appointments, guests accounts, cash and other general duties.
- To deal with customer comments & feedback as per standard.
- Answering the telephone in an appropriate manner and responding to all messages.
- To ensure that all service provided is in accordance with department procedure.
- To have full knowledge of all hotel facilities and opening hours.
What are we looking for?
- Good organisational skills and a professional attitude
- A professional telephone manner
- Ability to handle busy situations and manage workload effectively
- Effective listener
- Excellent communicator with strong interpersonal skills
- Previous Receptionist experience an advantage
Employee Benefits, Perks & Career Opportunities
- Competitive salary and incentives
- Comprehensive training and mentoring including training academy suite of over 60 training and development modules.
- Career development opportunities gaining recognised third level qualifications
- Free access to onsite gym & leisure facilities
- Nutritious meals provided
- Vibrant Employee Social Club
- Company Sick Pay Scheme
- Enhanced Maternity benefits
- Discounted rates for various services including weddings, bedrooms, restaurant, spa, golf, home and motor insurance & health insurance
For further details or to apply for this role please contact:
The People & Culture Department on or via email:
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