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Job Description
Job Description: Veterinary Specialist to provide technical expertise and support to sales, marketing, and customer service teams in the large animal health industry.
PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in the US, with global operations in Ireland, India, Singapore, Australia, and the US, serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and Regulatory Inspections, pharmaceuticals contract manufacturing professionals, and metrology services to our clients. Our company disrupts the conventional consultancy model by aligning our EVP as one of the unique selling points, which includes the opportunity to work with the most talented cohort of like-minded professionals operating in the Pharma/Biotech Industry. We offer a permanent contract of employment giving exposure to working in top pharmaceutical client sites in a diverse cultural work setting. **Employee Value Proposition** Employees are the "heartbeat" of PSC Biotech; we provide unparalleled empowering career development through Learning & Development in-house training mentorship through constant guidance to facilitate career progression. We believe in creating high-performing teams that can exceed our client's expectations regarding the quality of all scalable and business unit deliverables, staying under budget and ensuring timelines for our deliverables are being met. **Role Functions** • Provide specialist veterinary expertise on all aspects of the company's products and product markets and actively contribute to sales support, product development, and marketing within Ireland. • Be a technical expert for the ruminant product portfolio in order to work with and support territory managers as well as having a good background knowledge of all the company's ruminant products. • Provide a support service to external customers, including answering queries regarding products and large animal health/welfare in general, investigating the background behind pharmacovigilance reports in order to ascertain the level of product causality to be reported to the relevant Competent Authority. • Provide relevant support functions in pharmacovigilance and Product Quality Complaint (PQC) handling, including recording of reports of Adverse Events or PQCs, triage of reports before case entry into the pharmacovigilance database, coding and assessment of cases in the pharmacovigilance database, release of reports to comply with regulatory and company requirements, entering follow-up information into the pharmacovigilance database and release of these reports for approval to comply with regulatory and company requirements. • Ensure compliance within the APHA / NOAH Code of Practice and the Animal Remedies / Veterinary Medicines Regulations, including approval of material relating to the named product portfolio, ensuring it is consistent with all requirements, defending any challenges from competitors and, if necessary, representing the company at any hearing. • Provide the company with comprehensive in-house technical training at various levels to ensure that all staff are trained to their necessary level on the large animal products and markets. • Provide external communication at a technical level for the company, including technical representation at relevant meetings, congresses, and exhibitions in order to promote the interests of the company amongst key industry influencers and opinion makers and to enhance the company's brand profile in the industry. **Major Challenges** • Accurately perceive and assess strategic opportunities for the company to support sales activity and actively input into commercial development. • Provide a sound technical product servicing function, efficiently dealing with clients' queries and complaints and balancing the best interests of the company with those of the client in the most cost-effective and yet ethical manner. • Achieve the most effective allocation of time to the various accountabilities within the job holder's remit. • Ensure all company literature reflects a true and accurate technical representation of the products and activity of the company, promoting the company and its products to all customers in an ethical and balanced way. **Requirements** • Strong Planning and Organising skills • In-depth knowledge of the veterinary market • In-depth knowledge of pharmacovigilance legislation and guidelines • Wide-ranging and sound communication skills • Ability to work well within a high-performance team structure • Ability to work under pressure to deadlines • Sound interpersonal skills for dealing with a wide range of people in a variety of situations • Ability to communicate (verbally and in writing) clearly and succinctly • Self-starter with drive and focus • Sound commercial acumen with high levels of integrity and trustworthiness • Sound IT and software skills **Education & Qualifications** Registered veterinary practitioner with at least three years' experience in general practice with a relevant Industry Qualification.