Job Description
Purpose of the Role; Responsibility for developing profitable sales across a portolio of trading and new business customers. Identifying customers with the right profile, developing a pipeline, nurturing customers and developing sales to maximise the opportunity across the full product range. Responsibilities Understanding the market and competitive landscape of prospective and existing customers, Develop and manage a pipeline of prospective and existing customers, nurturing throughout the customer lifecycle and ensuring activity and performance is monitored to keep control of the account base. Prioritise focus and activity to the relevant opportunity, utilising action plans and pipeline preparation to ensure effective use of time. Build strong relationships with customer service teams, inside sales buddy and commercial buyers to ensure alignment and the ability for the organisation to deliver exceptional customer experience. Actively utilise CRM within normal working practices, updating customer contact in real time and clearly setting out action plans, calendared activity and tasks to facilitate an exceptional customer experience Knowledge and Skills Sales and Customer Service principles including strong negotiation, influencing and communication skills. Market, customers, competitors, suppliers and market trends. Managing customer portfolio margin Self-Management principles including delivering against deadlines. Consultative selling approach, with ability to understand commercial environments of customers PC literate with ability to utilise CRM in real-time, and undertake data analysis. Previous experience of working in a similar sales or a customer focused role. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Celtic Careers is proud to be an Equal Opportunity Employer. By submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the email address above. For further information please see our Privacy Statement on our website. Skills: Sales Customer relations account management