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Job Description
Perform general office duties to support Sales & Marketing, including filing, sending emails, typing, faxing, and copying. Prepare sales-related documents throughout the sales process. Promote brand image internally and externally. Gather materials and assemble information packages.
- Use sales techniques to maximize revenue and maintain guest loyalty.
- Enter, retrieve, reconcile, and verify information in software involved in the sales process.
- Answer guest questions about property facilities and services.
- Communicate with clients by phone and email to respond to questions and requests.
Key Responsibilities:
- Follow company policies and procedures.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge guests according to company standards.
- Anticipate and address guests' service needs.
- Speak with others using clear and professional language.
Preferred Qualifications:
- High school diploma or G.E.D. equivalent.
- At least 1 year of related work experience.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences.
We look to attract The Individualist, the brand's target consumer, who uses travel as an opportunity to add to their personal narrative.
In joining Autograph Collection, you join a portfolio of brands with Marriott International.