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Job Description
Deliver an exceptional customer experience by serving and selling in store and through all digital channels, inspiring shopping environment, and participating in Plan A activities.
Key Responsibilities:
- Create an exceptional customer experience by proactively serving customers and modelling service behaviours.
- Sell confidently to customers using product knowledge and digital channels.
- Understand store business priorities and improve store performance.
- Adapt and work flexibly across the store and support colleagues.
Key Behaviours:
- Put the customer first and prioritise customer needs.
- Deliver excellent product presentation and availability.
- Follow safe and legal working practices.
- Minimise losses and work productively.