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Job Description
Seeking a Sales Assistant to assist in all aspects of a retail store, including sales, profitability, waste, and quality of products, displays, and customer service.
As a Sales Assistant, you will be responsible for ensuring customer satisfaction is the top priority and delivering exceptional service by displaying I-CARE service excellence behaviours. You will also handle customer queries and complaints in a timely manner and escalate where necessary.
Key responsibilities include:
- Ensuring the efficient day-to-day running of the site
- Maintaining company standards of merchandising, presentation, and Customer Care
- Delivering new concepts and bringing innovation to promotions and displays
- Ordering stock from approved suppliers and following stock rotation and control procedures
- Recording wastage and addressing daily and weekly
The ideal candidate will have:
- Minimum 1 year's experience in a busy customer service environment
- Excellent communication skills
- Flexibility to work, including weekends
- Highly driven with a strong work ethic
- Passion for delivering an excellent customer experience
Our company offers a range of benefits, including:
- Competitive rates of pay
- Staff discount
- Flexible schedules
- Group VHI healthcare scheme
- Paid family leave, including maternity and parental leave
- Enhanced annual leave entitlements
- Colleague assistance programme
- Travel and bike to work scheme
- Save as you earn scheme
- Employee referral bonus
- Ongoing training, appraisals, and career progression opportunities