-
Job Description
We are seeking a motivated and results-driven Sales Executive to join our team at The Ardilaun Hotel. The Sales Executive will play a crucial role in driving revenue growth by identifying, developing, and maintaining relationships with potential and existing clients, focusing on corporate and events.
Responsibilities:
- Serve as the primary point of contact for meeting and event inquiries, providing comprehensive information on the hotel's facilities and services.
- Ensure prompt responses to inquiries, actively follow up on leads, and work to maximize show-arounds, ultimately driving bookings and revenue.
- Oversee the administrative aspects of meetings and events, ensuring accurate data input into Hotsoft and Tablepath systems and optimizing their use.
- Maintain regular updates of information and communicate effectively with relevant departments through weekly function sheets, personalized menus, and other essential documentation.
- Foster strong communication channels across all hotel departments to ensure seamless execution of bookings in line with agreed terms and conditions.
- Support bedroom reservations and ensure efficient handling of booking deposits, confirmation emails, contracts, accurate billing setup, and bedroom block bookings.
- Manage third-party corporate systems such as Meetings Booker, ensuring prompt responses to new inquiries and maintaining up-to-date information.
- Schedule and conduct hotel show-arounds, ensuring all areas are presented to the highest standard.
Requirements:
- Previous experience in a similar role
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to multitask, prioritize tasks, and meet deadlines
- Attention to detail
- Ability to collaborate effectively with various teams within the organization
Benefits:
- Free access to the Leisure Club
- Employee Assistance Programme
- Free parking
- Meals on Duty
- Discounts throughout the hotel
- Uniform provided
- Employee Referral Programme
- We are certified as a Great Place to Work
#J-18808-Ljbffr