Sales Customer Service Administrator Job In Cork

Job Description

Do you have an interest in developing a career in Customer Service Administration? We are looking for an enthusiastic, flexible individual to work as part of the Cork office team in a role that crosses between sales and office administration and warehouse and despatch.

John Morfield Limited is a well renowned and highly successful filtration company with 60 years experience of sourcing, stocking and supplying filters to all types of manufacturing companies.

In addition, we advise and support all technical aspects of filtration including problem solving, new installations, new technology introduction, and cost reduction solutions.

We also service filter installations with our in-house service engineers.

The UKs leading independent privately owned filtration supplier with 41 employees and a turnover of over €20million.

Branches in the North-East of England, Motherwell in Scotland, and Cork in Ireland.

Supplying to multiple industries including Pharmaceutical, Food & Beverage, Fine Chemical and Process Engineering.

Job title:
Sales & Customer Service Administrator Based at: John Morfield Limited, Little Island,

Cork Terms:
Permanent Full Time following successful probationary period, 30 days holiday per year; contributory pension; and private medical scheme.

Reports to:

Sales Office Manager Core Duties & Responsibilities, & Person-profile: Good communication skills the individual will be dealing directly with customers & suppliers by phone and email communication.

Good administrative skills the individual will be logging deliveries, batch numbers, certificates etc.

Knowledge of Stock Rotation principals FIFO, receipting warehouse stock and checking for damage, stock codes, quantities etc.

Has achieved literacy and numeracy standards.

Will have an understanding of how to prioritise customer requests and demands.

With training and existing knowledge be familiar with Outlook, SAP, Salesforce, Microsoft Office applications, including Outlook, Word, and Excel, internet and email.

Demonstrated commitment to completing tasks and objectives Preferably living in the Cork area and sufficiently mobile Has a full clean or near clean driving licence Portrays a professional image with first-class customer service experience with organisational skills The ideal candidate will be reliable and dependable, have excellent timekeeping and organisational skills with a good attention to detail and great communication skills.

Willingness to undertake training to develop skills and relevant knowledge Ability to follow verbal and written instructions Capable of working to company quality standards, processes and procedures With training, the individual will be responsible for the creation of Sales Orders, Purchase Orders, Deliveries and Customer Invoices