Job Description
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 11 years of industry experience in advertising, sales or business development, or 8 years of experience with an advanced degree.
- Experience in leading a sales team.
- Ability to communicate in French fluently to support client relationship management in this region.
Preferred qualifications:
- Experience in commercial teams (e.g., sales, marketing).
- Knowledge of traditional and online marketing strategy and tactics or e-commerce experience.
- Ability to model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and engaged promotions.
- Ability to own sales team operations (e.g., portfolio management, team building, KPI measurement, and execution).
- Ability to take initiative and grow in a rapidly changing environment, with effective problem-solving and investigative skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
The Mid-Market Sales (MMS) team is a critical growth engine for medium-size clients in Google Customer Solutions in France.
As a Mid-Market Sales manager, you will lead and coach a high-performing sales team to help them understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will enable your team to exceed ambitious business growth and product goals and objectives and key results, assisting them in managing portfolios of diverse businesses at various stages. You will set the direction for how your team understands and transforms their customers and the business.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and we have fun doing it.
Responsibilities
- Recruit, retain, motivate, and develop a client-facing and high-performing sales team of account strategists and account executives.
- Deliver against ambitious business growth and product growth goals, grow engagement, and client satisfaction for a portfolio of medium businesses in an assigned market.
- Analyze data, trends, and client performance with teams to develop strategic plans for customers while tracking activity and provide detailed data analysis weekly, driving consistent CRM tracking.
- Model and coach sales behaviors, including C-level engagement, effective questioning, objection handling, and promotions.
- Lead and strengthen executive-level relationships through key C-level meetings, business reviews, and speaking engagements.
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