Job Description
Sales Operations Role Responsibilities Be primary point of contact for all clients, from stand alone retailers to multiples. Manage a small team of customer service agents. Process sales purchase orders and closely monitor them through the system. Completing forms for key retailers and distributors Work closely with both supply chain / demand planning to ensure sufficient stock availability. Managing purchase orders as required and dealing with emails in an organised and efficient manner. Answer customer queries by phone, email, and face to face. Provide customers with assistance regarding orders and billing queries, etc Provide administration support to customers and update internal database. Performing other administrative duties as assigned ensuring all activities are captured accurately. Producing and delivering sales information reports and presentations promptly and accurately as directed Completing and submitting essential sales paperwork Inputting customer forecasts into guidance documents as provided by customers. Generating sales reports for the Commercial sales team upon request Monitoring and updating indicative prices for key accounts in the pricing database on sage. Processing new account forms and updating customer details. Assisting Sales Managers with sales-related queries Helping organise and plan for key promotional events Strong customer service background is key Experience of implementing systems or creating new systems a strong advantage This role is a key hire for an expanding business, contract role with possibility of movement to internal role. Please email up to date CV asap to Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert. Skills: 'administration' 'customer service' 'sales executive' Benefits: Flexitime Paid Holidays Canteen Parking Educational assistance Negotiable Compressed hours