Job Description
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As an Sales Representative - Hebrew working in Dublin, Ireland, you'll be a part of creating and delivering amazing customer experiences while bringing humanity to business. #experienceTTEC
What You'll be Doing
Are you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you'll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you'll provide professional customer service to commercial, public sector, or consumer customers. Whether it's getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you'll be the difference between their customer experience being just average or exceptional.
During a Typical Day, You'll
- Bring your strong product and brand knowledge, goal setting experience, and passion to negotiate and close a sale, handling objections and rebuttals during customer interactions.
- Effectively recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sales opportunities.
What You Bring to the Role
- 1+ year post-secondary education or 2+ years of sales experience.
- Comfortable with decision making by assessing the situation, researching potential solutions, and making recommendations before escalating to the next level.
- 6 months or more of customer service experience.
- Great written and verbal communication skills (in Hebrew-English).
- High school diploma or equivalent.
- Computer experience.
What You Can Expect
Supportive of your career and professional development.
An inclusive culture and community-minded organization where giving back is encouraged.
A global team of curious lifelong learners guided by our company values.
A healthy benefits package based on your position that could include PTO, tuition reimbursement, health, and wellness incentives.
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A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, into thousands of free courses to support your career growth wherever that may take you. We know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You will report to a Team Lead and contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve by not only delivering amazing service and technology but also humanity. We make it a point to ensure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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