Job Description
SAP Analytics BW/4 HANA Analyst
As a member of the KPMG Ireland IT organisation, you will work in a support and development role for the IT organisation and the Firm, developing and supporting KPMG business applications, SAP BW/4 HANA, information systems, security, and business-to-business communications.
Deliver a high quality of service, to both the IT organisation and the Firm, achieving the objectives for the department and Firm, with excellent communication and project management skills.
About the Role
- Provide guidance and technical expertise to internal SAP Business Intelligence Users, based on SAP BW/4 HANA.
- Support team members regarding Business Transformation Programme to S/4 HANA, SAP Datasphere and SAP Analytics Cloud.
- Provide "Business As Usual" (BAU) support of break/fix issues, enhancement identification and delivery of solution improvements, as well as support for ongoing or future projects.
- Assist in continuous improvement efforts to enhance system performance and to provide enhanced functionality.
- Work across the organisation to identify any potential gaps in current processes.
- Interact with business users to assess incoming requirements and perform business requirements analysis documentation.
- Documentation Control (create/maintain technical/business process documents).
- Diagnose, analyse, and reproduce issues to understand their root cause.
- Escalate issues internally/externally and work alongside external SAP support provider to resolve tickets in a timely and efficient manner.
- Adhere to change control processes for testing & implementing system changes, fixes, enhancements.
- Providing application support during deployment projects.
- Work with internal departments and establish internal business relationships.
- Adhere to KPMG security policies, processes, and procedures.
- Day-to-day project management, providing accurate reporting and business intelligence throughout projects.
- Proactively and reactively deliver on continuous improvement processes.
- Work with business stakeholders to streamline support processes.
- Collaborate with business to establish requirements and translate them to technical solutions.
About KPMG Ireland
KPMG Ireland is a community of over 4,200 employees who work together to achieve their full potential. We are known for our inclusive and diverse culture, where everyone is valued and empowered to succeed.
We offer a range of benefits, including discounted health insurance, additional annual leave, and access to a range of Learning & Development programmes. Our award-winning Business School provides continuous support and development opportunities.
We are committed to inclusion, diversity, and equity, and we strive to create a culture where everyone can thrive. We are proud to be a leader in the industry, and we are looking for talented individuals to join our team.