Job Description
We have an excellent opportunity for a Technical Support Engineer at the Scania Truck, Bus & Coach, and Power Solutions Importer, based at our Headquarters in Strokestown, County Roscommon.
As a Technical Support Engineer, you will provide guidance to our dealer network on technical issues, and use your skills to keep our customer's uptime at a maximum level.
To be successful in this role you should have a good technical understanding of heavy goods vehicles, be proactive, have tenacity and be able to use your own initiative to help solve issues.
Essential Qualifications and Skills:
- Qualification in HGV's, automotive transport or mechanical engineering.
- Confidence to communicate and deal with people at all levels.
- Ability to analyse business requirements and define them into technical requirements.
- IT knowledge and proficiency, including MS Word & Excel.
- Technical report writing skills.
Key Responsibilities:
- To support the SCANIA Dealer Network with technical issues and reporting to Scania HQ when necessary.
- Supporting the flow of technical information and communications to our network and end users.
- Work as part of a team on development projects for new products and services.
- Build a close working relationship with all internal departments to improve products and services.
- Travel to our dealer network throughout Ireland providing support on technical issues and projects.
An attractive remuneration package will be available to the successful candidate.
Email: Please click here to email your CV and register your interest in this position.
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