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Job Description
SCCM/InTune Engineer, Permanent Opportunity based in Cork.
You will be responsible for leading and coordinating all activities related to incident response and management across the business, playing a critical role in ensuring the efficient and effective resolution of incidents, minimising the impact on systems and services.
The ideal candidate will possess strong communication & leadership skills as well as technical expertise, and the ability to make decisive decisions under pressure.
Key Responsibilities:
- Work with the existing team to ensure the platform is highly available
- Continue to recommend improvements for the platform
- Work with the team to evolve the platform and implement recommendations
- Scale the existing platform to support the enterprise
- Provide training to Service desk & site support team members
- Act as a point of escalation for Service Desk & site support teams
- Work with stakeholders to identify their needs
- Continue to stay up to date with new technologies
- Ensure a seamless user experience across the platform
- Involvement in PI planning
Required Skills:
- 5 years' experience working on SCCM/InTune in an enterprise environment
- Ability to manage and maintain:
- Collections, Site System role deployments including DP & PXE
- Boundary Management
- InTune & Co Management
- Windows Server OS troubleshooting
- SQL server troubleshooting & maintenance
- Software patch management & client support
Nice to have:
- Reporting with PowerBi
- Autopilot
- Experience with MDM Platforms
- Intune
- Citrix Endpoint Management
- NexThink
- Knowledge of Agile/Scrum management practices
- Understanding of DevOps concepts
- Systems integration experience
- Strong Troubleshooting Skills
- SAFe Agile
- Experience in managing requirements in a fast paced and changing business environment.
- Experience of working effectively within a team orientated and collaborative environment.
- Excellent Communication Skills.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.