Job Description
Seeking a Sales Assistant to deliver exceptional customer service, maintain a well-stocked and visually appealing department, and support smooth coordination between deliveries and the shop floor.
As a Sales Assistant in our Seasonal and Homeware department, you will be responsible for assisting customers with product inquiries, ensuring a welcoming shopping environment, and maintaining a clean and organized work area.
Key responsibilities include selling a wide range of products, providing product knowledge, and staying informed about new products, brands, and industry trends.
Essential competencies include effective teamwork, excellent interpersonal and customer-facing skills, strong communication skills, and flexibility and willingness to learn.
Key relationships include branch colleagues, branch manager, regional director, head office team, sales representative, customers, and suppliers.
Benefits include a competitive basic salary, private health care discount, sick pay scheme, paid maternity and paternity leave, pension scheme, colleague saving scheme, profit share scheme, colleague discount, educational assistance, and wellness initiatives.
Chadwicks Group is a market leader in the builder's merchanting industry in the Republic of Ireland, with a range of brands including Chadwicks, Cork Builders Providers, and Davies & Telfords.
- Previous experience with seasonal products.
- A keen eye for seasonal trends and an interest in curating season-specific products is highly desirable.
- Sales experience selling a broad range of products.
- Customer service experience.
- Manual Handling certificate desired.
- Selling a wide range of products and providing product knowledge.
- Stay informed about new products, brands, and industry trends.
- Maintaining a clean and organised work environment.
- Receive and check off deliveries to the warehouse, ensuring secure, correct, and timely storage in line with health and safety guidelines.
- Understand customer needs and generate creative ideas and solutions that fulfill their requirements.
- Safeguard against theft of goods or company property by being security conscious at all times.
- Resolve customer issues pre-sales and post-sale in a timely fashion.
- Produce accurate quotations.
- Achieve defined sales and margin targets.
- Create brand loyalty and maintain relationships with existing customers.
- Effective teamwork.
- Excellent interpersonal and customer-facing skills.
- Strong communication skills, both written and verbal.
- Flexibility and willingness to learn.
- Enjoy working with people.
- Tact and diplomacy.
- Dynamic, motivated & driven to achieve targets.
- Excellent organisation and attention to detail.
- Branch Colleagues
- Branch Manager
- Regional Director
- Head Office team
- Sales Representative
- Customers & Suppliers
- Permanent
- Working week 5/7