Senior Account Director for DACH team to drive customer growth and engagement with LinkedIn's Talent & Learning solutions.
This role offers a hybrid work option and requires a strategic approach to selling, with a focus on building strong relationships with customers and stakeholders.
Job Description
This role will be based in Dublin and will involve working with customers in the Mid-Market sector to help them effectively engage with LinkedIn's Talent & Learning solutions.
- Builds relationships with multiple stakeholders across the customer's organization to understand their objectives and challenges.
- Leads with solutions, not products, when making recommendations aligned to customer objectives.
- Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together.
- Thinks commercially and applies business acumen when crafting and negotiating commercial agreements.
- Uses data and insights to support investment recommendations or overcome customer objections.
- Proactively mitigates churn risk by adopting a smart, customer-centric approach.
- Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI.
- Drives customer growth by proactively identifying opportunities to deliver greater customer value.
- Applies business acumen in account planning by considering economic, industry, and company factors with a customer-centric lens.
- Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy.
- Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success.
- Is disciplined in territory and account planning, forecasting, and quota attainment.
Basic Qualifications:
- 3+ years of closing sales experience.
- Business fluency in English and German.
Preferred Qualifications:
- Experience with HR and/or E-Learning software.
- BA/BS degree or equivalent in a related field.
- Experience with SaaS opportunities, Salesforce.com platform and/or Dynamics.
- Knowledge of software contract terms and conditions with the ability to create fair transactions.
- Strong negotiation and accurate forecasting skills.
- Experience carrying a revenue target with the ability to develop compelling strategies that deliver results.
- Excellent communication, negotiation and forecasting skills.
- Demonstrated ability to find and manage high-level business in an evangelistic sales environment.
- Ability to gather and use data to inform decision making and persuade others.
- Ability to assess business opportunities and read prospective buyers.
- Ability to orchestrate the closure of business with an accurate understanding of prospect needs.
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors.
Suggested Skills:
- Negotiation.
- Forecasting.
- Communication.
- Strategic Planning.
- Business Acumen.