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Job Description
Senior Account Director - Talent & Learning (French) role seeks a trusted adviser to drive customer growth and engagement with LinkedIn's Talent & Learning solutions in the Mid-Market Staffing sector.
As a Senior Account Director, you will be responsible for building relationships with multiple stakeholders across customers' organizations, identifying opportunities for growth, and driving customer decision-making.
Key responsibilities include:
- Researching customers' business and preparing thoughtful questions and insights in advance of customer meetings.
- Building relationships with multiple stakeholders across the customer's organization.
- Leading with solutions, not products, when making recommendations aligned to customer objectives.
- Driving customer decision-making by achieving shared vision and proactively considering the value props that tie all stakeholders together.
- Thinking commercially and applying business acumen when crafting and negotiating commercial agreements.
- Using data and insights to support investment recommendations or overcome customer objections.
- Proactively mitigating churn risk by adopting a smart, customer-centric approach.
- Engaging customers throughout to confirm and clarify value and adapt strategy when needed to optimize ROI.
- Driving customer growth by proactively identifying opportunities to deliver greater customer value.
- Applying business acumen in account planning by considering economic, industry, and company factors with a customer-centric lens.
- Mapping all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy.
- Agreeing to joint accountability with colleagues and cross-functional teams for optimal customer success.
- Practicing humility and asking for help from colleagues when faced with a challenge or unknown.
- Being disciplined in territory and account planning, forecasting, and quota attainment.
- Following best practices when using CRM and other sales tools in order to manage the sales and buyer cycles.
Basic qualifications include:
- 2+ years of applicable sales experience.
- Fluency in French and English.
Preferred qualifications include:
- Experience with HR software.
- BA/BS degree or equivalent in a related field.
- Experience with SaaS opportunities and Salesforce.com platform.
- Experience selling IT solutions.
- Knowledge of software contract terms and conditions with the ability to create fair transactions.
- Strong negotiation and accurate forecasting skills.
- Experience carrying a revenue target with the ability to develop compelling strategies that deliver results.
- Excellent communication, negotiation, and forecasting skills.
- Demonstrated ability to find and manage high-level business in an evangelistic sales environment.
- Ability to gather and use data to inform decision making and persuade others.
- Ability to assess business opportunities and read prospective buyers.
- Ability to orchestrate the closure of business with an accurate understanding of prospect needs.
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors.