This job is with Microsoft, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.
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Overview Senior Advertising Account Manager – (French Market; Based in Dublin) Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing, native and retail solutions on our platform.
If you are passionate about online advertising, have a growth mindset and love building great relationships with customers, then you will feel right at home in our team.
As a Senior Account Manager you will manage your own portfolio of advertisers, ensuring our Microsoft Advertising offering is valued and understood, driving revenue by linking customers' needs and objectives to our solutions, and building personable and trusting relationships that increase customer satisfaction.
The AM is a core member of the account team focused on driving data-driven optimisations aligned with client needs, executing campaigns, and driving strong coordination of internal resources for excellence in execution of core tasks, account transitions, and client account health.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Responsibilities Shared culture of diversity and respect : Create a collaborative, trust-based work environment where differences in communication style are considered, and the perspectives of others are respected and valued.
Drive campaign-level budget upsell and optimisation opportunities that align to ROI goals of the client and drive incremental revenue.
Leverage internal insights and tool-directed tactics to inform and prioritise upsells and optimisations, seeking to drive swift implementation.Educate clients on how the Microsoft Advertising platform and existing features help them to reach their business goals and execute on budgets.
Ensure regular client engagement with the Microsoft Advertising platform, and aim to reduce customer reliance on AM for routine tasks.
Collaborative and high-performing account team: Ensure timely and proactive customer escalations by effectively leveraging Account Executives and internal partners to resolve day-to-day escalations & revenue blockers.