About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.
With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Reporting to a Team Leader, your main responsibility will be to ensure that investor queries are handled in accordance to our quality and service level standards across calls and emails for all clients.
As a senior analyst, along with BAU duties, you will be responsible for working with the team leader and the quality function to supporting the team on a daily basis and also to work on developing the on the job skills of the team to enhance the overall performance of the department.
The department provides third party fund services to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, settlements, distributions, commissions and statements.
Support the TL in monitoring client specific mailboxes & e Gain to ensure all queries are completed within the agreed service level.
The successful candidate will benefit from having: Working knowledge Client & Investor Servicing Knowledge of Fund administration and the regulatory environment Ability to work to set deadlines Microsoft Office Skills i.e, Excel, Word.
Attention to detail and strong accuracy Analytical skills are required to research and resolve enquiries Good communication skills Working with Us: As a Northern Trust partner, greater achievements await.
You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today.
If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at.