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Job Description
Kaseya is a leading provider of IT infrastructure and security management solutions. We're seeking a Senior Billing Specialist to join our operations team.
Main Responsibilities:
- Billing Operations:
- Manage a queue of high-level billing issues, ensuring prompt and accurate resolution.
- Maintain communication with partners, understanding their needs, and providing resolutions to support their objectives.
- Collaborate with various teams to address complex billing discrepancies and offer accounting insights.
- Perform account reconciliation and/or cash/credit reconciliation from contracts to invoices, ensuring clarity on the status of each transaction.
- Revenue Recognition:
- Oversee revenue recognition policies, ensuring compliance with accounting standards and company guidelines.
- Conduct thorough analyses to ensure accurate revenue accounting across different business scenarios.
- NetSuite and Salesforce Expertise:
- Utilize deep knowledge of NetSuite and Salesforce to reconcile quotes, contracts, and subscriptions in Salesforce with bills in NetSuite.
- Cross-Functional Collaboration:
- Collaborate closely with Sales, Customer Support, and Finance teams to gather information and resolve billing discrepancies.
Requirements:
- Bachelor's degree in accounting, finance, or a related field.
- Proven experience as a Senior Billing and/or Sr. Revenue Specialist with a focus on accounting principles.
- In-depth knowledge of NetSuite and Salesforce platforms.
- Strong analytical and problem-solving skills.
- In-depth knowledge of EXCEL (advanced).
Preferred Skills:
- NetSuite and Salesforce certification is highly desirable.
- Experience in implementing strategic accounting initiatives for process improvement.
- Familiarity with other accounting tools and software.
- Ability to interpret and apply accounting standards in various business contexts.
- Detail oriented.
Kaseya is a global company with a strong commitment to equal employment opportunity to all employees and applicants.